A recent news story in the Financial Times highlights the importance of using a reliable removals company rather than go for the cheapest quote.
The cost of moving home has risen over the last few years, and this has led to some seeking cheaper removal services without researching how reliable the removal company is. The Financial Times detailed the case of Rachel, who was moving from London to Switzerland. She went for the cheapest of three quotes which was based on the removals company saying that only one removals van would be required.
On moving day, the company surprised Rachel by asking for a further £4,000 as a second van was required. After complaining about this unexpected charge, she paid the extra cost and her possessions arrived in Switzerland, though two days late and some items were damaged in transit.
The Financial Times noted that is not the worst case according to consumer rights organisations, who have reported that some removal companies have loaded belongings into vans, and then asked for more money.
The lesson is to be wary of a very cheap quote for removals. A reputable company will have modern, well-maintained vans, specialised equipment and an experienced team of professional movers. They will be a member of a regulated trade association such as Move Assured, and have genuine customer reviews on independent websites like Yell.com
Merseyside Movers & Storers is renowned as a trusted and dependable Liverpool removal company with an exceptional reputation.
